Last Updated: June 2, 2025
Welcome to HairScan AI ("we", "our", or "us"). By using the HairScan AI mobile application (the “App”), you agree to be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.
About the App
HairScan AI is a wellness-focused mobile application designed to assist users in tracking, understanding, and managing hair loss. It offers:
- AI-powered hair analysis
- Personalized care plans
- A progress tracking calendar
- A virtual assistant (chatbot) for informational support
HairScan AI does not replace medical treatment or diagnosis.
Eligibility
The App is intended for users aged 13 and above. By using the App, you confirm that you meet this requirement.
No Medical Responsibility
HairScan AI may provide suggestions that include general guidance as well as specific recommendations, including the mention of over-the-counter or prescription treatments (such as Minoxidil). However, this information is provided for informational and wellness purposes only and must not be considered a substitute for professional medical advice.
Always consult a qualified physician before starting or modifying any treatment.
By using the App, you acknowledge that:
We do not take any responsibility for the effects of products, routines, or treatments you follow based on the App’s content.
Any decision involving medications or treatments must be made in consultation with a licensed healthcare provider.
4. Subscriptions and Payments
HairScan AI offers a freemium model with optional in-app purchases. We provide three types of auto-renewing subscription plans:
Weekly
Monthly
Annual
A 7-day free trial is available. After the trial, your chosen plan will automatically convert into a paid subscription unless canceled.
All payments and subscriptions are processed through the App Store or Google Play. No refunds are offered once a subscription is charged. You can cancel at any time via your device's subscription settings.
Automatic Renewal
All subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period. You may manage or cancel your subscription in your app store account settings.
Account and Access
To access certain features, you may be required to create an account. You are responsible for all activities that occur under your account. Please maintain the confidentiality of your login information.
User Content and Data
Users may upload personal information such as photos and hair condition details. By using the App, you agree that:
You grant us the right to process this data solely for providing App features.
You retain ownership of your content.
All data is handled in accordance with our Privacy Policy.
Intellectual Property
All rights, titles, and interests in and to the App (including content, AI algorithms, graphics, and design) are owned by HairScan AI or its licensors. You may not reproduce, reverse-engineer, or modify any part of the App.
Prohibited Use
You agree not to:
Use the App for any unlawful purpose
Attempt to access restricted areas of the App or its infrastructure
Upload viruses or malicious code
Disclaimer and Limitation of Liability
The App is provided “as is” and “as available”, without warranties of any kind. To the fullest extent permitted by law, we disclaim all liability for:
Errors or omissions in content
Reliance on App-generated advice
Any damages or losses resulting from use of the App
Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the App after changes implies acceptance. You will be notified of any material updates.
Termination
We reserve the right to terminate or suspend your access to the App, without prior notice, for conduct that we believe violates these Terms or is otherwise harmful.
Contact Information
If you have any questions about these Terms, you may contact us at:
Legal Responsible: Vincenzo Napoletano
Email: napfrabsns@gmail.com